Knoah Solutions Pvt Ltd hiring Voice Support Officer - Technical Suppor

Company Name : Knoah Solutions Pvt Ltd

Job Designation : Voice Support Officer - Technical Support

Qualification : Any Graduate

Experience : 0-2 Years

Functional Area : ITES, BPO, KPO, Customer Service, Operations

Location : Hyderabad

About us:

Since 2001, Knoah Solutions has been providing clients with low-cost, award-winning multi-channel customer service and technical support. In fact, our largest client has earned the J.D. Power & Associates customer service award for three years in a row. And we have received global recognition as a Top Service Provider, Top BPO Provider, and Rising Star. The secret to our success has been the fostering of a rigorous “always on, always learning” infrastructure and philosophy, which clearly differentiates us from other vendors.

With modern, state-of-the-art technologies, multiple redundancies, and top-level security features, we help ensure maximum contact center uptime and productivity. And our proactive team and progressive tools provide total visibility into the contact center life cycle management process through coaching, e-learning, and 24/7 access from anywhere in the world via our award-winning software suite, KnoahsARK.

Knoah Solutions CEO Sri Myneni sums it up best. “We pride ourselves on being responsive and adaptive to client-driven business needs. We have solid communication links on both sides of the vendor-client relationship, at all levels, in all departments. Executive, operations, training, quality, IT – we’ve got all the critical elements to success covered. All of our clients feel that they’re part of the operation, regardless of physical distance.” Knoah Solutions is headquartered in Henderson, Nevada, with multiple facilities operating in Hyderabad, India. Knoah Solutions also has locations in California, New Jersey, and North Carolina.

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