Sutherland Global Services Ltd Requires Customer Support Executives

Company Name : Sutherland Global Services Ltd

Job Designation : Customer Support Executives

Qualification : Any Graduate, Any Postgraduate

Experience : 0-1 Years

Functional Area : ITES, BPO, KPO, Customer Service, Operations

Location : Chennai

Description:
Involves handling Inbound Calls.
Involves resolving customer queries.
Involves updating customers on latest information on a product or service.
Should be comfortable working in shifts.
Should have excellent English communication skills.
Should be patient enough to handle any kind of customer queries.
Attractive incentives and perks depending upon the individual's performance would be rewarded.

Desired Profile:
Min Education Qualification: Any Graduate/ Post Graduate
Building a rapport with customers.
Age criteria: Restricted up to 35 years.
Candidates with relevant experience in a voice based
Involves working in Night shifts
Excellent Communication Skills.

Apply Now

IPSoft Recruits Freshers

Company Name : IPSoft Recruits Freshers

Job Description : Senior Oracle Database Admin

Experience : 0-1 Years

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Location : Bangalore

Location: DEU - Germany

Responsibilities:
• Installation, configuration and upgrading of database server software and related products
• Evaluate database features and related products
• Establish and maintain sound backup and recovery policies and procedures
• Database design and implementation
• Implement and maintain database security
• Perform database tuning and performance monitoring
• Setup and maintain documentation and standards
• Plan growth and changes (capacity planning)
• Work as part of a team and provide 7x24 support when required
• Perform general technical trouble shooting (Trouble ticket handling)
• Provide support to development teams (pre-launch review/tuning)
• Interface with Oracle Corporation for technical support.
• Client relationship management
• Project planning at both the technical and executive levels

Knowledge, skills and abilities
• Basic understanding of Relational Database Management Systems.
• Proficiency with the Oracle relational database.
• Familiarity with the UNIX operating system. Specifically Sun Solaris or Linux.

Nonessential skills
• Familiarity with the Windows NT family of operating systems. Specifically, NT4, 2000, and 2003 server.
• Shell scripting, Perl scripting
• Oracle skills: RMAN, export/import, hotbackups, RAC, materialized view replication, standbys, Dataguard/Databroker, versions 9i and 10g, high availability clustering, high-level performance tuning
• Oracle certifications: Oracle Certified Professional (OCP), Oracle Certified Master (OCM)
• Project planning experience
• Experience in a managed service provider (MSP)
• Experience working with off-site colleagues

Minimum qualifications
• At least 5+ experience with Oracle
• BA/BS in Computer Science or related field, or equivalent experience

Benefits:
• Competitive salary
• IP Merit; monthly performance plan

About us:
IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT infrastructure operations. IPsoft offers a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.
IPsoft employs unique autonomic engines that automatically remediate 56% (on average) of the exceptions in our world-wide client environments. This has a dramatic bearing on the availability of networks and devices under our management, while at the same time significantly reducing Total Cost of Ownership (TCO) for our customers.
Our customers enjoy drastically reduced Mean Times To Resolve (MTTRs) for any exceptions in their monitored environments.
Better availability and fewer unmanaged exceptions mean a better experience for you, your customers, potential customers, and employees.
In eight years of operational history, IPsoft has not lost a single client to another vendor, a track record that is unmatched by other comparable providers, and attests to the customer satisfaction that our clients experience.
Today, one in every 30 Global 1000 companies uses IPsoft for its hosting and managed services needs.

Apply Here :

KASYAP ISERVE Current Openings

Company Name : KASYAP ISERVE - INDIA

Job Description : Customer Service Executive

Qualification : UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Experience : 0-2 Years

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Location : MUMBAI

About us:

Effective Contact Centers understand and communicate their fundamental essence and reason for being : they know who they are and what they are about. Kasyap Iserve is one effective call center which does the same, while aligning itself with the larger organization.
Kasyap Iserve is an International Customer Contact Center based in Mumbai the Finance Capital of India. With capacity and the ability to deploy over 576 CREs in a day, it provides integrated customer care solutions through voice, inbound and outbound, web-based and back office services round the clock to its global customers. Our business model leverages State-of-the-Art technology with skilled English proficient workforce to provide effective customer contact solutions of superior quality at competitive costs.

Company Vision
Kasyap Iserve visions to become the default choice of any customer when it comes to Contact Center in the Industry, helping them sustain their competitive edge by delivering.
Quality
Speed
Lowered Costs

Employee Vision
Kasyap Iserve sees its employees as its most valuable asset. We are committed to constantly investing on our human resources, always promote training and offer opportunities for success and development, but also to provide a working environment that will help them to achieve and distinguish in their profession.

Corporate Philosophy
Focus on delivering Quality service.
Flexibility to adapt to rapidly changing needs of our clients.
Time is essence, every minute counts.
Friendly atmosphere to foster teamwork based on trust and mutual respect.
Flat management and open door policy.
Appreciation and recognition of employee’s performance.

Apply Here :

Customer Services Representative Jobs – Bangalore

Fresher CSR Recruitment at Printo Documents Services Pvt.Ltd. Bangalore

JobTitle: Customer Services Representative

About Printo Documents Services Pvt.Ltd.:
Printo was founded in late 2005 and is headquartered in Bangalore, India. Our first store was launched in 2006, in Koramangala, Bangalore. Since then, Printo has launched stores in Bangalore, Mumbai, Pune and Hyderabad. We intend to dot the Indian landscape with over 250+ Printo stores. Besides our retail stores, Printo reaches out to its customers through an interactive and a corporate marketing team.

Experience: Fresher

Skills: Excellent English communication skills

Desired:
Knowledge of CorelDraw/ Photo Shop NOT necessary, but will be an added advantage.

Location: Bengaluru/Bangalore

Education: Any Graduate

Apply: Send your cv to bhackia.m@printo.in

Contact Number: 40010228

Freshers CCE Job Vacancy – TBS – Chennai

Fresher BPO Jobs at Trayee Business Solutions Pvt Ltd. Chennai for Graduate students

JobTitle: Customer Service Executives

About Trayee Business Solutions Pvt Ltd:
Established in 2003, Trayee is a young and vibrant business solutions provider specializing in the Banking BPO sector.

Experience: 0 – 3 Years

Skills: Excellent written communication / analytical / selling

Desired:

* Excellent written communication skills.
* Good analytical skills.

Location: Chennai

Education: Any Graduate / Any PG Course

Apply: Send your cv to careers@trayee.com


Contact Number: 43195001

Bangalore – Freshers CCE Jobs in Amvensys Technologies

Fresher CCE Job Openings at Amvensys Technologies Bangalore for graduate students

Job Title: Customer Service

About Amvensys Technologies:
Amvensys Technologies, founded in 2007 is among the fastest growing niche BPO service providers with offices in USA, UK and India. Amvensys, focused entirely on providing a wide range of services to just Telecom and Energy verticals in USA through a combination of technology know-how, domain and process expertise, is aggressively ramping up its India operations.

Experience: 0 – 4 Years

Skills: Good communication (Verbal & Written)/Good people management

Desired: Customer Service oriented
Multi Tasking
Ability to handle pressure situations
Good comprehension & listening abilities
Strong analytical skills
Self motivated
Qualification Undergraduate / Graduate.
Willing to work in US shifts

Location: Bengaluru/Bangalore

Education: Any Graduate / Any PG Course

Apply: Send your cv to cv@amvensys.com

Address:
Amvensys Technologies
Shezan Lavelle, #15,
Walton Road,
Lavelle road,
Bangalore,Karnataka,India 560001

Contact Number: 80-91-65396993

Marketing Jobs for Freshers in Noida – Steria India

Fresher BPO Jobs at Steria India Ltd. Noida for graduate students

Job Title: Customer Service Executives

About Steria India Ltd:
A European organisation with global reach, Steria delivers IT-enabled business services and processes designed to help our customers operate more efficiently and profitably. We combine an in-depth understanding of our clients’ businesses with expertise in IT and business process outsourcing to develop innovative solutions that address the key operational challenges faced by public and private sector organisations alike.

Experience: 0 – 3 Years

Skills: Excellent Analytical / Negotiation / communication

Desired:
Graduates with excellent communication skills, both verbal and written. Good at computer basics such as MS Office with a reasonably good typing speed. Should have sound analytical and negotiation skills.

Location: Noida

Education: Any Graduate

Apply: Send your cv to india.rec@steria.co.in

Contact Number: 0120-3308057

Wipro BPO Walk-in for Technical Helpdesk, ESSBASE Developer, OBIEE Developer & DW Architect

Wipro BPO Spot offers for Technical Helpdesk, ESSBASE Developer, OBIEE Developer & DW Architect:


Wipro BPO invites applications for:

Technical Helpdesk and Customer Support Associates:

* A Graduate / Undergraduate / HSC pass
* Between 18 & 45 years of age

ESSBASE DEVELOPER

* 3-5 years of experience in ESSBASE
* Hands on experience on BSO / ASO type of cubes and Calculation Script, Load Rules, Esscmd, MaxL & MDX Scripting

OBIEE DEVELOPER

* 2-3 years of experience in OBIEE
* Knowledge of Data Warehouse concepts and ROLAP / MOLAP / HOLAP

DW ARCHITECT

* 4-6 years of experience in PL/SQL
* Database Tuning
* Data Modelling and Database Administration

Walk-In for an Interview with Resume , passport size colour photograph, photocopies of address and photo ID proof

Dates: 10th to 13th March 2010 (10 am to 6 pm)


WALK-IN SCHEDULE :

1. NEW DELHI:
Address:
238, Okhla Industrial Estate, Phase-3, Near Wipro Office (Opposite PNB, New Delhi-110020

Hotel Grand Peepal, 4/1, WEA Saraswati Marg, Karol Bagh, New Delhi

2. GREATER NOIDA:
Wipro Ld. - Plot No. 2, 3 & 4, Knowledge Park-4, Greater Noida UP-201305 (Near Pari Chowk)

Walk in KPIT Cummins, for JAVA / J2EE Professionals (1-4 years experience)

KPIT Cummins Infosystems Ltd requires Java/J2EE Professionals
Walk in KPIT Cummins, Bangalore for JAVA / J2EE Professionals


Profile

* Opportunity to work on Weblogic – Application Server Support
* Engineers would be involved in activities like code replication, troubleshooting & de - buging related activities, etc.


Job Description
Experience : 1 to 4 Years

Job Location : Pune (Selected Candidates should be ready to relocate to Pune)

Technical Eligibility:

* Should have good knowledge of JAVA / J2EE
* Hands on experience JSP,JDBC.
* SCJP certification would be added advantage
* Soft Skills Required - Should have excellent verbal & written communication skills


Other Criteria:

* Should be willing to work in Night Shifts
* Should be willing to work in Enterprise Product Support Project


If you meet the above requisites, WALK-IN on Saturday / Sunday i. e. 6th / 7th March 2010 (Time - 10.00 AM to 3:00 PM) at below mentioned venue.

Venue:
KPIT Cummins,
Shailendra Techno Park,
Plot # 116, EPIP Zone,
1st Stage, Whitefield, Bangalore (East), India

Contact Person: Hrishikesh Chavan / Santhosh Iyer

Infosys hiring Consultants, Technology Architect, and Project Managers

Infosys is looking for talanted Professionals :


* Infosys is looking for Consultants, Technology Architect, and Project Managers with 4 to 12 years of relevant software Experience in a reputed IT organization. You should hold a BE/MBA/CA/ICWA degree from a premier Institute.

Requirement at Hyderabad, Bangalore, Mangalore, Chennai, Pune, & Chandigarh.
Proven expertise in any of the following technologies/skill sets is necessary for the below mentioned roles:-

* SAP : All R/3 modules, SAP Netweaver, ABAP Basis, New Dimesion Products (SEM, PLM, GRC), Netweaver components (EP, XI, BI, WAS, MDM, MI), IS-Oil downstream, IS-Banking, IS-Retail, IS-Pharma, IS-Auto, IS-Utilities, IS-High Tech, Composite Application Framework (CAF), Web Dynpro, RFID, Solution Manager, best Practices, workflow, xApps, ESA, SLO
* Oracle : All Oracle ERP Modules, Oracle Apps DBA, OAF, Oracle Apps Tech stack, Oracle Fusion, Fusion Admin, Oracle SOA and ODI
* Vertical-specific Oracle Applications: Revelus, Mantas, Oracle Financial Services Analytics Applications (OFSAA), Oracle Insurance (Argus, Oracle iPAS/Admin Server), AERS, Oracle Life Sciences (Clinical, Life Sciences Data Hub), OTM-GLOG, Primavera, Oracle Retail, Oracle Utilities
* HCM: Peoplesoft HR, Oracle HRMS, SAP HR, WorkBrain, Kronos and PeopleSoft Campus Solutions (Student Admin), PeopleSoft Administration, PeopleSoft Apps DBA, PeopleSoft Tech stack
* CRM: Sieble, Siebel vertical applications (eFinance, eCommunications, ePharma, eClinical, eEnargy/Utilities). Oracle On Demand, Sieble UCM. Oracle CRM, SAP CRM, PeopleSoft CRM, Clarify, Chordiant and Salesforce.com
* SCM: ATG Comerce/Websphere Commerce, SAP APO, SAP SRM, Oracle APS, Demantra, Manugistics, Sterling Commerce (Yantra/Comergent), Manhattan WMS, Ariba, Red Prairie, Enterprise Asset Management MAXIMO
* BPM-EAI: TIBCO, WBI, WMS, WPS, MQ, Datastage, BizTalk, WebMethods, SAP XI/PI, Oracle FMW, WFI, WebLOgic/Tuxedo Middleware, SeeBeyond, Vitria, GIS, Mercator, Java/J2EE, JMS, SOA, Web SOA, Web Servicess, Pega, Gentran, Savvion, FilNet, B2B experience in standards like Rosetta, EDI, SWIFT, HIPAA
* BI: Oracle EPM/BI/DW, SAP BW, SAp BW, SAP SEM/BPS/BCS, Sieble Analytics, PeopleSoft EPM, Hyperion, OBIEE, ODI, FDQM and other ETL/OLAP tools

Other Services:

* Microsoft Dynamics: Axapta, MS CRM, Great Plains, Navision
* MDM: Oracle Customer Hub, Oracle PIM, IBM WCC, MDM Server, Siperion
* IFS: Project Control, Finance, Asset Management, Distribution, Maintenance, Sales & Service
* Billing Packages: Oracle-BRM/Portal/CC&B/SPL, Comverse-Kenan FX, Convergys-IRB, Oracle-Lodestar and other best-of-breed billing packages.

Exposure to formal quality processes and a strong foundation in SDLC concepts are necessary.

To apply, please email your resume, stating date of birth, contact number and personal e-mqail address. Metion 'Role-Technology-Years of Experience-Location of Interview' in the subject line (e.g. Consultant - SAP FI/CO - 4 years -Mumbai) in the subject line to ES_hrd@infosys.com

Do also mention your date of birth, Contact numbers and personal email ID in the resume.
Candidates who have been through our selection process in the last nine months need not apply again.
For BPO/ITES careers, please mail your resume to bpo_careers@infosys.com