Softcell Technologies Ltd Hiring Customer Service Executive

Company Name : Softcell Technologies Ltd

Job Description : Customer Service Executive

Qualification : UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Experience : 0 - 1 Years

Functional Area : IT-Software/ Software Services

Location : Chennai, Delhi/NCR, Mumbai

About us:

Since 1989, Softcell has been providing ‘Total IT Services’ covering the areas of Software Licensing, Systems Integration, Engineering Services, Internet Hosting and Facilities Management. Thousands of customers across India rely on Softcell for technology products from over 500 Top IT brands as well as for the related services.

Software Licensing
Software asset management is one of the most time consuming tasks for the IT department and can often distract IT managers from addressing strategic issues. Most customers feel that software licensing is complicated with multiple vendors offering multiple licensing schemes, each having perpetual and subscription options, not to speak of maintenance, upgrades, subscription etc. Even if customers put in efforts to understand all of this, it takes considerable time to do so, by which time the licensing landscape has changed again !

We at Softcell believe the licensing of software in volume is a sufficiently complex arena to require the attention of specialists. This is especially true because a wrong decision in software licensing can undo much of the advantage gained by selecting an appropriate product.

Softcell Technologies has extensive experience helping customers navigate the complexities of software license agreements. From start to finish, our qualified software licensing specialists are there to help customers choose the best licensing program for their business, negotiate the best terms, keep track of all of their software assets and ensure that they never go out of compliance – especially when contracts are near expiration or up for renewal. Since Softcell works with multiple vendors, we are in a position to give customers unbiased opinions on the pros and cons of each of the available options – something much appreciated by them, because such information is usually not forthcoming.

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